Terms of use

The Terms Of Use

The terms of use (hereinafter “the Terms”) for the service (Trip Buddy Japan, hereinafter “the Service”) provided on this website (https://tripbuddy-japan.com, hereinafter “the Site”) are set forth as follows.

1. (Application)

 1. These Terms apply to all relationships between our company and users regarding the provision and use of the Service.

2. (Definitions)

 1. The definitions of terms used in these Terms are as follows.

Service: “Trip Buddy Japan” and related services provided by our company

Site: Website on which the content of the Service is posted

Content: Text, still images, and videos provided on this site

User: Person who browses this site and uses this service

3. (Consent)

 1. Users shall use the Service only after agreeing to these Terms.

4. (Usage Fees and Payment Methods)

 1. Users shall pay the usage fees separately determined by our company and displayed on this site as consideration for the use of the Service, by the method specified by our company.

 2. If the user is late in paying the service fee, the user shall pay the Company a late fee of 14.6% per annum.

5. (Cancellation of reservation)
 1. The user may cancel this service in accordance with Article 15 of these Terms of Use.

6. (Notes)
-1. When using this service, the user shall pay attention to this article and the notes separately stipulated by the Company.
-2. While using this service, the user shall respect the guide as a person and behave in a moderate and common-sense manner.
-3. This service does not necessarily guarantee the user’s satisfaction, etc.
-4. Due to the nature of this service, those who do not have a mobile device that allows them to check emails or calls at all times even when they are out cannot use it.
-5. If the Company or the guide determines that the user’s intended use cannot be met based on the user’s desired use, the user may be refused service.
-6. If the user and guide meet up before the reserved time and the guide starts before the reserved time, the use of this service will be considered to have started from the start time, and the end time will be brought forward.
-7. If a user is late, the service will start from the reserved time even if the user is late to meet up, and the service time will not be extended by the time of the lateness.
-8. Users must manage their own belongings and valuables while using this service, and must not leave it up to the guide. The company will not be held responsible for any damage or loss.

7. (Prohibited acts)
 1. When using this service, users must not commit any of the acts listed in this article or otherwise specified. Furthermore, users must not force the guide to commit similar acts.
 ① Asking the guide for any information other than the means of contact specified by our company (such as private phone numbers or SNS IDs)

 ② Going to a closed room where the user and guide are alone (including internet cafes, rental rooms, and going to karaoke bars without singing karaoke), private spaces such as the user’s workplace or home, accommodation facilities (including lodging and entering), sex entertainment establishments, etc.

 ③ Going to places where skin is exposed, such as pools, the sea, spas, hot springs, foot baths, etc.

 ④ Sexual harassment such as hugging, kissing, touching the body, pressing the body more closely than necessary, making dirty jokes, and requesting sexual services

 ⑤ Holding hands as if you were lovers, or forcing the guide to hold hands the whole time

 ⑥ Trying to find out more than necessary about the guide’s private life, such as personal information about the guide’s home, school, workplace, etc., or stalking

 ⑦ Forcing the guide to wear the same clothes or hairstyle on the day, or forcing the guide to expose his/her skin

 ⑧ Forcing the guide to post details of the date with the user on a blog or SNS

 ⑨ Actions that may lead to accidents or trouble, such as going for a drive

 ⑩ Forcing someone to drink alcohol
 ⑪ Using the service with a third party other than the user (reservation holder) (including going to a place where the user has many acquaintances, such as a party)
 ⑫ Negotiating for a lower price for the designated appointment fee or travel fee, or asking for a free extension or after-service
 ⑬ Meeting with a guide without going through our company
 ⑭ Violating the guide’s privacy, such as sneaking a peek at their cell phone, wallet, bag, or other items
 ⑮ Scouting or poaching guides for work, or other similar actions
 ⑯ Taking photos (including two-shots), interviewing, taking secret photos, recording, etc. without permission
 ⑰ Bringing or eating lunch made by the user or guide
 ⑱ Frequently canceling or changing reservations, or canceling without permission
 ⑲ Actions that violate public order and morals
 ⑳ Other actions that our company deems inappropriate

8. (Usage restrictions and cancellation of registration)
 1. The Company may suspend or suspend the use of the Service in whole or in part to the User without prior notice in the following cases.

 ① If the User violates any provision of these Terms and Conditions

 ② If it is found that the User has previously violated these Terms and Conditions and been suspended from use

 ③ If it is found that the application details and statements for the Service contain false facts

 ④ If the User is intoxicated, using drugs, unhygienic, or at risk of contracting an infectious disease, or if the Company determines that the Service is inappropriate for use

 ⑤ If the content of the Service is deemed to be criminal

 ⑥ If the User is found to have ties to anti-social forces such as members of organized crime

 ⑦ If the Company determines that the Service is inappropriate for use for any other reason

 2. The Company shall not be liable for any damages incurred by the User as a result of the Company’s actions under this Article. In addition, no refunds will be made even during the use of the Service.

9. (Suspension of provision of the Service, etc.)

 1. If the Company determines that any of the following circumstances exist, the Company may suspend or suspend the provision of the Service in whole or in part without prior notice to the User.

 ① When maintenance, inspection, or updates are performed on the computer system related to this service.

 ② When it becomes difficult to provide this service due to force majeure such as earthquakes, lightning strikes, fires, power outages, or natural disasters.

 ③ When computers or communication lines are stopped due to an accident.

 ④ When the Company judges it difficult to provide this service for any other reason.

 2. The Company shall not be liable for any disadvantage or damage suffered by users or third parties due to the suspension or interruption of the provision of this service, regardless of the reason.

10. (Trademark rights, copyrights, portrait rights, etc.)

 1. The name and services of the “brand name” are trademarks belonging to this service or the rights holder who has granted permission for use by this service. This trademark cannot be used without permission.

 2. Copyrights or portrait rights, trademark rights, and all other intellectual property rights related to the wording, images, and designs used in this service and emails addressed to users belong to this service or the rights holder who has granted permission for use by this service, and users may not use them without permission (including diversion, reproduction, tampering, distribution, etc.) beyond the scope permitted by law.

 3. If an individual or organization obtains or uses our copyrighted material without permission, this constitutes copyright infringement, and we will take appropriate measures, such as reporting to the police and other relevant parties, consulting with them, and filing a claim for damages. Infringement of copyright, publishing rights, and neighboring rights is punishable by imprisonment of up to 10 years or a fine of up to 10 million yen, and infringement of moral rights of authors and moral rights of performers is punishable by imprisonment of up to 5 years or a fine of up to 5 million yen. In addition, if a corporation or other entity infringes copyright, etc. (excluding moral rights of authors), a fine of up to 300 million yen will be imposed.

11. (Disclaimer)

 1. Our company is not responsible for any transactions, communications, or disputes that arise between users and other users or third parties regarding this service.

 2. Our company is not responsible for any trouble, damage, accident, injury, etc. suffered by users or third parties due to the use or suspension or interruption of use of this service.
 3. We shall not be liable for any damages arising from the content or use of third-party websites accessed from this site via links or banners, or websites that link to this site.

12. (Changes to service content, etc.)
 1. We may change the content of this service or discontinue the provision of this service without notifying the user, and shall not be liable for any damages caused to the user as a result.

13. (Changes to terms of use)
 1. If we deem it necessary, we may change these terms at any time without notifying the user.

14. (Applicable law and jurisdiction)
 1. Japanese law shall be the governing law for the interpretation of these terms.
 2. Any disputes related to this site and these terms shall be subject to the exclusive jurisdiction of the court with jurisdiction over the location of our head office.

15. (Cancellation policy)
 1. If a user cancels the use of this service, a cancellation fee will be charged according to the following standards.
 ① If you cancel more than 6 days before the service is used: No cancellation fee

 ② If you cancel between 5 days and the day before the service is used: 50% of the usage fee

 ③ If you cancel on the day of the service use: 100% of the usage fee